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Terms of Service

Version: 1.0-DRAFT
Effective Date: To be determined
Legal Entity: Technologies Alteriom Inc.
Service Name: NorthRelay

1. Definitions

For the purposes of these Terms of Service ("Terms"):

"The Service" or "NorthRelay" means the hosted SMTP relay infrastructure, web-based dashboard, API endpoints, and associated services provided by Technologies Alteriom Inc. through the domain northrelay.ca and related subdomains.

"The Software" means the underlying technical infrastructure, including but not limited to server-side applications, databases, routing logic, and third-party open-source components that power The Service.

"Customer" or "You" means the individual or legal entity that has registered for an account and agreed to these Terms.

2. Nature of Service

2.1 Service, Not Software

NorthRelay is provided as a Software-as-a-Service (SaaS) platform. You acknowledge and agree that:

  1. No Software Distribution: You are not purchasing, downloading, or receiving a copy of The Software. NorthRelay operates exclusively as a hosted service accessible via API and web interface.
  2. Service Access Only: Your subscription grants you the right to access and use The Service during the term of your subscription, subject to the limitations and restrictions set forth in these Terms.
  3. No Installation Rights: You are not granted any rights to install, host, or operate The Software on your own infrastructure, whether in whole or in part.
  4. No Source Code Access: Except as explicitly provided in open-source license terms for Open-Source Components (see Section 3.3), you are not entitled to access, review, or obtain the source code of The Software.

2.2 Grant of License

Subject to your compliance with these Terms and payment of applicable fees, Technologies Alteriom Inc. grants you a non-exclusive, non-transferable, revocable license to:

  1. Access and use The Service via SMTP protocol (ports 587/465) for email transmission
  2. Access and use the Dashboard for service configuration and monitoring
  3. Use the NorthRelay API for programmatic integration with your applications
  4. Store and retrieve email metadata and logs generated by your use of The Service

3. Intellectual Property Rights

3.1 Proprietary Ownership

Technologies Alteriom Inc. retains exclusive ownership of all intellectual property rights in and to the following Proprietary Components:

3.3 Open-Source Components

NorthRelay's infrastructure incorporates Open-Source Components governed by their respective licenses, including but not limited to:

Important Clarifications:

4. Prohibited Uses

You agree not to use The Service for any of the following purposes:

4.1 Abuse and Illegal Activity

  1. Unsolicited Bulk Email (Spam): Sending spam or any communications that violate anti-spam legislation
  2. Phishing and Fraud: Impersonating other individuals or entities
  3. Malware Distribution: Transmitting viruses, worms, or other malicious software
  4. Harassment: Sending threatening, abusive, or harassing communications

4.2 Technical Abuse

  1. Reverse Engineering: Attempting to discover the source code or algorithms of Proprietary Components
  2. Circumvention: Attempting to bypass rate limits or quota restrictions
  3. Security Testing Without Authorization: Conducting penetration testing without prior written consent

5. Termination

5.1 Termination by Customer

You may terminate your subscription at any time via the Dashboard or by emailingbilling@alteriom.com. Your access will continue until the end of your current billing period. No refunds for partial months.

5.2 Termination by Technologies Alteriom Inc.

We reserve the right to suspend or terminate your account immediately if:

Contact Information

Technologies Alteriom Inc.
Email: legal@alteriom.com
Support: support@alteriom.com
Security: security@alteriom.com


Note: This is an abbreviated version for web display. The complete Terms of Service document is available for review at docs/legal/TERMS_OF_SERVICE_DRAFT.md in our repository.